Enter the account code of the customer you have credited. If you do not know the code, use the finder button to create a new code or to display a list of existing customers and then select the one you want.
If you know what a customerÆs code starts with, for example, the letter æGÆ, enter G and choose the Finder button. The Finder automatically highlights for you the first account code beginning with the letter (or letters) you entered.
When you have entered a valid code, the screen displays the name of the account in the box at the top of the screen and also enters for you default answers for the nominal account code posting and VAT rate to be applied.
If you enter part of a code or a code that is not recognised by the program, the Finder is invoked for you to select another account, or create a new one by choosing the New button. (If you use the New function, the program displays a box for entry of the accountÆs details).

Enter a department code if you want to assign this transaction to a specific department.
The department code that you entered as this customerÆs default will be entered for you automatically.

The current system date is entered for you automatically. Change this to the actual credit note date if it is different. Use the Calendar button to select a date if necessary.
If you have lots of credit notes to enter, all with the same date, use the Change Program Date option to set the system date to the date you require.

You can enter here any text of up to 60 characters to identify the credit note entry.

You can enter a reference or a number here to help you trace the credit note easily on the audit trail. This is the reference that appears on your reports.

In this box you will normally enter the net amount of the credit note up to 99,999,999.
If you prefer, you can alternatively enter the gross amount (including VAT) and then choose the Calculate Net button. The system then splits this value and places the net amount here and the VAT amount in the Tax box automatically. The VAT is calculated using the tax code in the T/C (Tax Code) box. You can access the euro calculator from this text box by pressing F5.

Enter an additional reference of up to 8 characters to help identify this transaction.

The default tax code for this customer is entered for you automatically. If you wish you can enter any of the other tax codes defined in your VAT rate table.

This box is used to identify the nominal ledger account code to which the sales value (net) of this credit note entry is to be posted. The customerÆs default nominal code will be entered automatically for you. Change this, if necessary, by entering the code directly, or use the Finder to search for, and select the code you need.
If you enter a code that is not recognised by the program, the Finder is invoked and you can either select another account or create a new one by choosing the New button. Use the Criteria button on the Finder to show only income accounts on this Finder List.

This box displays the amount of VAT calculated by applying the tax code entered (T/C), to the net amount shown in the Net box. You can change the amount shown here at this point if necessary.

This shows the total of the amounts entered in the Net column.

This shows the Net total added to the Tax total to give the Gross total.

This shows the total of amounts entered in the Tax column.

The name of the customerÆs account will automatically appear in this box when you enter the account code.

The tax rate for the selected tax code appears here automatically.

The name of the nominal ledger account will automatically appear here when you enter the nominal account code.